The core programme

The Operator’s Workbench

A lab where senior operators redesign the workflows AI is changing. You already use AI individually. Your team does too. But the work itself hasn’t changed yet: reporting is still manual, coordination is still painful, handoffs are still messy. That gap is what we work on. Minimal theory. Maximum implementation.

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The work

Four topics, four real redesigns

Topics span two sessions: built in one, tested inside your company in between, presented back in the next. Four full build cycles across five weeks.

TOPIC 1

Redesign a people management workflow

The processes internal to your organisation: 1:1s, performance conversations, working with peers, managing up. You pick the angle that fits your role.

TOPIC 2

Redesign visibility across the organisation

How people in your org know what’s happening: cross-functional coordination, post-meeting updates, decision flow. Qualitative visibility, not metrics.

TOPIC 3

Redesign where your knowledge lives

Documentation as AI infrastructure: where information sits, how it’s structured, and whether your AI can reach it. This is where you stop knowledge living in people’s heads and set it up so AI can build on it.

TOPIC 4

A workflow the cohort brings

Participants propose the final topic, the room picks together, and you self-allocate into build groups around the problems that matter most.

Inside each session

Concept material lives in async pre-work. Live time is for building. Each session opens with presentations from the previous build cycle.

01 · FRAME

Topic and pattern

A short framing of the topic and the AI pattern underneath it, then one case study discussed together to create common ground.

02 · SCOPE

Your workflow

Breakouts in small teams: who’s involved, how it works today, where it breaks, the outcome you want. Shared in 60-second rounds.

03 · BUILD

Start in the room

Building starts live, in your real environment, with whatever tool fits: an agent, a scheduled task, an agentic workflow.

04 · RUN & RECAP

Between sessions

Run the redesign inside your company. An AI interviews you about the build and writes it up, so every redesign is documented consistently.

The full time cost, stated plainly: two hours live each week for five weeks, plus around one hour of pre-work per session. Roughly fifteen hours, total. The format exists so you don’t spend the rest of your week trying to keep up.

Building in public

The cohort works in the open

Every operator keeps a participant page the whole cohort can read: the workflows you’re redesigning, the experiments, what worked, what broke. We build with each other, and everyone in the room has been handpicked or recommended, so everyone has something to teach.

The documented builds feed a cohort AI you can query for patterns: how someone automated 1:1 follow-ups, what worked for managing up, which visibility redesigns held. At the end of the programme, you post what you built and what you learned, on LinkedIn, internal Slack, or your all-hands. Accountability through visibility is part of how this works.

The open cohort: one loop, worked in the open. Work in the open, feed the shared brain, share what worked.
The commitment

What we ask of you

Join all five sessions, with one makeup via recording if life genuinely gets in the way.
Around one hour of async pre-work before each session; it’s part of how the format runs.
Run what you build inside your company between sessions. Workflow redesigns only prove themselves when you live with them.

The programme runs five weeks. The membership runs a year.

Your seat includes 12 months of Workbench membership, starting the day your cohort does.

THE COMMUNITY

Peers to learn with

A private community of operators rebuilding how companies work for the AI era. Ask, compare, share what you’re shipping.

QUARTERLY DEEP DIVES

Two hours, one function

A live two-hour session each quarter, deep on one area: finance, marketing, operations.

BRING YOUR PEOPLE

Two guest seats per deep dive

Bring two colleagues, free, to every deep dive. Your team sees the method without buying a seat.

Request an invitation

Two things decide an invitation.

01

You change how work gets done

The Workbench is about redesigning workflows. If that’s within your reach, even just for your own team, these five weeks will be worth your time.

02

You already use AI regularly

You don’t need to be an expert, but you should be working with today’s tools, agents included. The cohort builds together instead of covering basics.

Sound like you? Send the request. We’ll have a short conversation, and you’ll get a straight answer.